Our Office Staff




Robin L. Bowersox, FLMI, AIRC, ACS, AIAA

Senior Sales Support Staff


Robin began her career with New York Life Insurance in February 2004. Prior to this, she was the Director of Contracting and Licensing for BISYS (Crump) Insurance Services, which gave her the background and skills needed for her current position.

Since starting with New York Life, she has earned her AIRC, ACS and AIAA designations, and more recently her FLMI, through LOMA. She is also a graduate of Mansfield University where she earned her Bachelor of Arts degree in Criminal Justice.

Robin and her husband, Jim, live in Liverpool, PA where they enjoy quiet, country living with their 3 dogs: Hunter, Chase and Judah.



Tonya L. Cauffman

Senior Sales Support Staff


Tonya comes to New York Life with 11 years of life insurance experience.  She began her insurance career as a case manager/ New business representative for Crump Life insurance in 2002 and later moved into their underwriting department for the Mass Mutual account in 2004 .  She joined Innovative Underwriters, Inc. in May 2007 as a remote Underwriter until July 2013. She has completed numerous LOMA exams and plans to continue working towards her FLMI designation.

Tonya lives in Liverpool, PA and in her spare time, She enjoys spending time with her children and two grandchildren as well as reading, music and visiting the beach.



Lindsay Plante

Sales Support Staff


Lindsay is from Nashua, New Hampshire where she lived with her parents and two brothers. As a child she would visit family who owned a campground in Gettysburg PA. She loved Pennsylvania and decided to move in 2012. She currently resides in Harrisburg with her roommate and boyfriend. In her free time she enjoys hanging out with, Jade, her one year old dog. Lindsay has a very positive attitude and is excited to start here at New York Life Insurance.